How do I know TODD is working on something?
A button shows a spinner as soon as you press it, until its work is done. For anything that takes longer, a “TODD is working” note in the bottom-left corner says what TODD is doing, how far along it is and about how long is left, on any page. Click it to go back. When it finishes, you get a short message saying so.
Can someone outside my company approve a proposal?
Yes. On Review & send, choose Get approval and add them by email or just by name. They get a private link that opens only that proposal, with no account or sign-in. The link stops working when the RFP closes, or when you remove them.
Who or what is TODD?
TODD is the AI assistant built into Docs. It improves your drafts, writes proposals from RFPs, and answers questions about the page you’re on. Docs is one of the workspaces TODD powers.
Where do my RFPs come from?
From an inbox you connect on Opportunities (RFP inbox). Use a semi-dedicated one, like bids@yourcompany.com, where your OpenGov, Bonfire, King County or city portal alerts arrive. Every 10 minutes TODD reads only the messages from the senders you list, never marks anything read and never moves or deletes mail, then scores each RFP against your profile. You can also add an RFP file yourself with Add an RFP.
Why a semi-dedicated inbox?
TODD finds RFPs by watching for alert emails. In an inbox that's mostly alerts, none get buried, and your personal mail stays out of the picture. If your alerts already arrive at a shared address like info@, you can connect that; Outreach and Docs can use the same inbox.
Do I need an account to try Docs?
No. You can explore every page as a guest. To upload files, save drafts, or add knowledge, sign in so your work is saved to your workspace.
Is Docs free?
You can start for free with a small number of documents and knowledge entries. When you need more room, upgrade from the pricing page.
Is the Knowledge Base part of Docs?
Yes. The Knowledge Base and Response Flow come with Docs. Use them together to go from files to reusable answers.
What kinds of files can I store?
My Documents accepts PDFs, Word documents, images, videos, music, and other files. RFP upload accepts PDF and Word files, and Document Studio opens Word (.docx) files.
What is Response Flow?
Response Flow is the step-by-step form you use to add a knowledge item. It walks you through the question, answers, evidence, recommendations, resources, and keywords so every entry is complete and easy to find later.